Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 2-4 business days (excluding weekends and holidays). Please note that processing times may vary during high-demand periods (e.g., holidays, sales events).
Delivery Time:
Delivery times for standard shipping vary depending on your location:
-
Domestic orders typically arrive within 2 to 5 business days.
Shipping Carrier:
We partner with trusted carriers, including e.g., USPS and UPS to deliver your orders. Once your order has shipped, you will receive a tracking number via email.
Shipping Restrictions:
Please be aware that we currently do not ship to the following locations: Internationally
Order Status and Tracking:
Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.
Shipping Delays:
While we strive to meet our estimated delivery times, we cannot be held responsible for delays caused by the carrier, weather conditions, or other unforeseen events.
Lost or Damaged Packages:
If your package is lost, damaged, or does not arrive, please contact us at support@trulynursce.com as soon as possible. We will work with you and the shipping carrier to resolve the issue.